baji bd Privacy Policy

baji bd (website: baji-bd.cam) operates an online gaming and sports betting platform for users in Bangladesh. This Privacy Policy ("Policy") describes how we handle information you provide or that is automatically collected while you use our platform.

By accessing our website, registering an account, or using any of our services, you are considered to have accepted the terms of this Policy. This Policy works alongside our Terms and Conditions and both documents should be read together.

For detailed information about baji bd as an organization, please visit our About Us page. We are committed to maintaining full transparency in earning user trust.

baji bd collects information in two main ways: (a) what you provide directly, and (b) what is automatically collected while you use the platform.

2.1 Information You Provide Directly

During account registration, verification, and transactions, you provide the following information:

• Full name, date of birth, and national ID number (for age verification)
• Mobile number and email address
• Password (stored in encrypted form, never in plain text)
• Financial transaction details — bKash, Nagad, Rocket, Upay account numbers or bank account information
• Images or documents of identity proof uploaded for KYC verification

2.2 Automatically Collected Information

When you access our platform, the following technical information may be collected automatically:

• IP address and Device ID
• Browser type and operating system
• Time spent on the platform, pages visited, and click patterns
• Login time and location (for security verification)
• Gaming activity — bet amounts, game history, win/loss records

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may verify certain information through trusted third-party services. In doing so, we only confirm the accuracy of the information you have provided — we do not collect any additional data.

baji bd uses collected information only for specific, lawful, and clear purposes. Those purposes are listed below:

3.1 Account Management and Service Delivery

• Completing account registration and login processes
• Processing deposits, withdrawals, and financial transactions
• Applying bonuses and promotions (such as: 100% welcome bonus, weekly offers)
• Ensuring VIP program benefits

3.2 Security and Fraud Prevention

• Detecting multiple accounts or suspicious activity
• Managing OTP verification and two-factor authentication
• Complying with anti-money laundering (AML) regulations

3.3 Customer Support

Our 24/7 live chat and email support team can view your account history to assist you accurately. Visit our FAQ section for answers to common questions.

3.4 Service Improvement

The overall user experience is analyzed to improve the platform's speed, design, and functionality. This analysis is always done in aggregate — not to identify any individual user.

baji bd uses industry-standard technology to protect your information. The key features of our security framework are listed below:

4.1 Encryption and Transmission Security

• SSL (Secure Sockets Layer) technology is used on all pages of the platform, keeping data transfers encrypted.
• Passwords are encrypted and stored using a strong hashing algorithm.
• Financial information is stored on separate secured servers.

4.2 Data Retention Period

Your information is retained for the entire duration your account remains active. Even after account closure, certain data may be kept for as long as necessary to meet legal obligations and resolve disputes. After that, the data is securely deleted.

4.3 Access Controls

Among our staff, only personnel with relevant responsibilities can view specific user data, and every access is logged. No staff member will ever ask for your password.

baji bd does not sell your personal information to third parties for any commercial purpose. However, data sharing may be necessary in the limited circumstances below:

5.1 Payment Processing

To complete deposits and withdrawals through mobile banking services such as bKash, Nagad, Rocket, and Upay, and via bank transfer, the necessary transaction details are passed to the relevant payment processor. This information is used solely to complete the transaction.

5.2 Technology Service Providers

Certain technology service providers required to operate our platform (such as server hosting and analytics tools) may access limited data. All such providers operate under strict confidentiality agreements.

5.3 Legal Obligations

If information must be provided due to a court order, a lawful request from an investigating authority, or any other legal requirement, baji bd is obligated to supply that information in compliance with the law.

5.4 Business Changes

In the event of a merger, acquisition, or business transfer, user data may be transferred. In such a situation, users will be notified in advance and the protections of this Policy will continue to apply.

baji bd uses cookies and similar technologies to ensure the proper functioning of the platform and to improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Required to keep login sessions active, manage security tokens, and save cart or form data. Disabling these may prevent the platform from functioning properly.
• Analytics Cookies: Help improve the platform by measuring which pages users visit most and how long they stay.
• Functionality Cookies: Remember your preferred language and display settings.

6.2 Cookie Controls

You can disable or delete cookies from your browser settings. However, disabling essential cookies may affect core functions such as login and transactions.

As a registered user of baji bd, you have the following rights over your own information. To exercise these rights, contact our support team.

7.1 Right to Access

You can request to know what information we have stored about you. After verifying your identity, we will provide a copy of the data.

7.2 Right to Rectification

If your profile contains incorrect or outdated information, you can correct it directly from your account settings or through support.

7.3 Right to Erasure

You can request to have your account and data deleted. However, certain information may need to be retained for a specified period due to legal retention obligations.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your data be limited. Such requests will be assessed and responded to as quickly as possible.

7.5 Right to Lodge a Complaint

If you have any concerns about how your data is being used, please first notify our support team. If the issue is not resolved, you may lodge a complaint with the relevant data protection authority.

All casino and betting services on baji bd are intended solely for individuals aged 21 and above. We do not knowingly collect or process the data of any minor.

Age is verified during registration. If a minor has accidentally created an account and contacts us, that account and all associated data will be deleted immediately. To learn more about responsible gaming, please visit our Responsible Gaming page.

baji bd may revise this Privacy Policy from time to time — due to technical changes, addition of new services, or legal requirements. When changes are made:

• The "Last Updated" date at the top of this page will change.
• For significant changes, a notification will be sent via your registered email or through the platform.
• Continuing to use the platform after any changes will be taken as acceptance of the updated policy.

So make a habit of checking this page regularly. If you do not agree with any changes, the option to close your account is always available.

If you have any questions, requests, or complaints about this Privacy Policy, please contact our support team. Our team is available in both Bengali and English, 24 hours a day, 7 days a week.